PRACTICE QUESTIONS
(A) BUSINESS AND OFFICIAL LETTERS
1. BUSINESS LETTERS: ENQUIRIES AND REPLIES
2. BUSINESS LETTERS: COMPLAINTS
3. BUSINESS LETTERS: PLACING ORDERS
4. OFFICIAL LETTERS: ENQUIRIES AND REPLIES
5. OFFICIAL LETTERS: COMPLAINTS
PRACTICE QUESTIONS
FORMAL LETTER WRITING TOPICS
for class 9th, 10th, 11th, 12th
1. As the Head Boy of your school, write a letter to the Principal requesting him to start an interschool quiz programme in the school.
2. As the Head Boy of your school, write a letter to the Principal requesting him to update the library with encyclopedia and other knowledge related books.
3. As the Head Boy of your school, write a letter to the principal requesting him to permit class 11th students to institute The Young Scientist Award in memory of their classmate who died in a road accident.
4. As the Head Boy of your school, write a letter to the principal requesting him to arrange a visit of the students to the Commonwealth Games.
5. As the Head Boy of your school, write a letter to the principal requesting him to arrange for classes for western and Indian instrumental music.
6. As the Head Boy of your school, write a letter to the principal requesting him to arrange a theatre workshop for students by inviting experts from the National School of Drama.
7. As the Head Boy of your school, write a letter to the principal requesting him to give all Saturdays as holidays during the month of January to enable the students to prepare for the annual examinations.
8. As the Head Boy of your school, write a letter to the principal requesting him to include course on advertising and film making in the vocational studies curriculum.
9. As the Head Boy of your school, write a letter to the principal requesting him to revise the computer courses for classes 6 to 8 as they are outdated.
10. As the Head Boy of your school, write a letter to the principal requesting him to make the admission process to class 11th simpler. There should be no need for the students of the school to pass an entrance test.
11. You have borrowed some books from your school library. Unfortunately , you have to g away visit a sick relative and cannot return the books in time. And now you find that you cannot even locate them.
Write a letter to the library in charge. Explain what has happened and purpose what you can do in this regard.
12. As the Head Boy of your school, write a letter to the principal requesting him for permission to organize a special assembly for the parents and family members of a local army Jawan who died in Srinagar combating terrorists.
13. As the Head Boy of your school, write a letter to the principal requesting him for permission to arrange a programme for career counselling for the students of class 11th and 12th. Requesting him to invite experts from several professions to speak to the students to give insights and information.
14. As the Head Boy of your school, write a letter to the principal requesting him to allow commercial advertisements to be included in the school magazine. The revenue could be used for the publication of the magazine.
15. As the Head Boy of your school, write a letter to the principal requesting him to organize an excursion to Haridwar for an adventure holiday like white water rafting, rock climbing and mountaineering.
16. As the Head Boy of your school, write a letter to the principal requesting him to improve and update the school auditorium. The lights and sound systems are old and outdated.
17. As the Head Boy of your school, write a letter to the principal requesting him to improve the school canteen. The hygienic conditions as well as the menu need to be improved.
18. As the Head Boy of your school, write a letter to the principal him to arrange to get essential repairs to the tennis courts which have got damaged due to heavy rains. Practice for interschool tournament is suffering.
19. You are Riya Sharma. You wish to get your daughter admitted to Victoria Girls Senior Secondary School, Shakti Nagar, Delhi. Write a letter to the principal asking for the dates when registration will be opened. Ask for the procedure and formalities needed for securing admission.
20. As the Head Boy of your school, write a letter to the principal requesting him to make internet facilities available to students in the library.
(A) BUSINESS AND OFFICIAL LETTERS
1. BUSINESS LETTERS : ENQUIRIES AND REPLIES
1. Your younger brother is an extremely good looking and smart kid. Your parents are considering modelling offers for him. You come across the following advertisement and find it attractive enough to make enquiries.
Cute children required earliest for TV and magazine ads. of children’s products, soft drinks. Serial opening offered. Contact Towns People, M- 54, Greater Kailash, New Delhi
Write a Letter on behalf of your father seeking details about assignments, stating your terms and conditions and giving information about the child. Enclose photographs. Sign as Ramesh Sharma. You are living at 14, S- Block, Sector 12, Noida.
2.You plan to join an advanced course in ‘Speaking English’ offered by the British Council. You are Rahul/Riya of Dhruva Apartments, Chandni Chowk, Write a letter to the Manager, English Language Teaching Division, requesting to send you the information on the courses offered, fees and duration of the courses. etc.
3. You are Mini/Mohit of 15, Mall Road, Bangalore. You are interested in doing a short- term course in computer programming. Write a letter to C- Pack Computers, 4/1, 3rd Main Road, Bangalore, inquiring about the duration of the course, fees and other details.
4. Your sister has just passes the All India Secondary School Examination of CBSE. She has seen an -advertisement in a newspaper regarding Air Hostess – as career. She is keen to join the training course provides by Smart Service Centre, Connaught Place, Delhi. Now write a letter to the director of the centre seeking necessary information about her admission. You are Rishabh/Ritika of 5C, Block B, Kriti Nagar, Delhi.
5. You have given a portion of your house on rent to a young man. Recently you have noticed some undesirable strangers visiting him. He is frequently out of town for days at a stretch. You are suspicious, but do not wish to go to the police. Write a letter to a private detective agency enquiring if they can undertake an investigation and their charges for the same. You should not reveal the entire situation in the letter but suggest that the investigation may have to be done outside your city also. The name of the agency is Discreet Services at 45, Ashok Nagar, Business Complex, Himalaya Plaza, Shimla. Sign as Hamid Khan. Your address idR-15, Gandhi Nagar, Shimla.
6. Write a reply to the above enquiry promising secrecy in investigation and speedy result
7. You wish to buy an inverter to cope with frequent power cut. Write a letter to plaza Batteries, 55, Pataliputra Road, Patna, asking them if they supply branded inverters or those manufactured in their own factory. Ask about voltage, number of batteries, expected life, guarantee, price and other relevant details.
You are Krishna Kant/Kamini living at 42, Model town, Gaya, Bihar.
8.Your family has to shift from Delhi to Chennai, You need the services of a professional packaging and moving company. You see the following advertisement in a newspaper.
Decent Packers – worldwide packing, shifting, transport – road, air, sea, Insurance household/ car, door to door service. Contact Manager : 1578, D Block, Chandni Chowk, Delhi.
9. Write a reply to the above enquiry describing special packing, offering a discount if a car is also sent.
10. You are Raghav/Priyanka Verma living at 59, Grand Enclave, Sector – 3, Pitampura. You wish to make a pilgrimage to Badrinath and Haridwar with your family of five. Write a letter to Ideal Pilgrims Tours and Travels, D-22, Rohini, New Delhi enquiring about the schedule of their conducted tours by deluxe buses to these places. Ask about the charges, staying and boarding arrangements and the total time needed for the tour.
11. Write a reply to this enquiry giving the necessary details.
12. As Priyanka Ahuja, Librarian of Swami Vivekanand Sr. Secondary School, Vikaspuri, Delhi, you have to buy dictionaries and encyclopedia. Write a letter to M/s Universal Book suppliers, 17, Gali Ram Nath, Chandni Chowk, Delhi, asking for a list of such books available with them, their publishers, special discounts for institutions, time taken for delivery and the mode of payment acceptable to them.
13. Write a reply to the above enquiry giving the necessary information.
2. BUSINESS LETTERS: COMPLAINTS
1. You are Amit Mathur. You bought a scooter manufactured by XYZ Company from Pinky automobiles Ltd., Industrial Area, Chandigarh. You were told the scooter is of superior quality and that the parts were easily available. However, three months after you purchased the scooter, the brakes failed, gears stopped working and petrol tank started leaking. You took the scooter to various repair shops. Almost all of them have told you that the spare parts are not available. Write to XYZ Company asking them to either replace the scooter or send you the spare parts.
2. You are Amita / Anuja. A month ago you bought a computer from Sony’s showroom. Initially it gave a very good service but has suddenly started malfunctioning. In your letter of complaint to the manager of the showroom, mention the faults in the computer.
3. You are Kanchan/ Kavi staying at 12 Vaibhav Apartments, New Delhi. Last month you purchased a computer from K V Dealers, Gandhi Market, New Delhi with a warranty of 2 years. All of a sudden it has stopped functioning. Write a letter to the dealer complaining about it and request to replace it against the warranty that goes with it.
4. You are Anand / Anita of 36, GK,11. Last month you bought an inverter from Electra world, Defence Colony in Delhi. Now you find that the inverter is not working properly. Write a letter to the dealer asking him to replace it immediately.
5. As Raghav / Juhi, you had employed the services of Decent Packers, 1469, D Block, Connaught Place, Delhi to pack and transport your household goods and car to Chennai. Complain to the manager of the following:
— The goods did not reach in time — the real doors of the car were damaged — the electronic equipment too was damaged — claim compensation for the damage.
6. You are Anuj / Ahuja of 10, Paschim Nagar, Delhi. Last month you purchased an automatic ‘ Godrej’ washing machine from Grand Electronics, against a warranty of two years. For one month, it worked well. Now you find that it is making an unbearable noise and clothes are not washed Properly. Write a letter to the Manager of Grand Electronics, Complaining about your problems and requesting him to replace the machine immediately.
3. BUSINESS LETTERS: PLACING ORDERS
1. As the proprietor of a department store, Naya Bazar, Model Town, Delhi, you need a computer for use in the store office. Write a letter to Computers World, Yash place, Hauz khas, New Delhi, placing an order for a personal computer. You want to buy a Pentium IV, 600 megahertz system with a keyboard of 108 keys, three key mouse and a 14″ color monitor. The accompanying software should be included in the retail price.
2. As the Vice Principal of Saraswati Shiksha Mandir, R.P. Block, Pitampura, Delhi, you have to make arrangements for the farewell party to the outgoing batch. Write a letter to Subhash Caterers 518, Rohini Sector – 20, Delhi, placing an order of food and drinks for about two hundred people. They should also make serving arrangements. State the date and the time of the party.
3. You are the Manager of The Chef. Write a letter to the manager of The Cottage India Emporium’ placing you order for furnishings and upholstery items for your restaurant.
4. OFFICIAL LETTERS: ENQUIRIES AND REPLIES
1. You are Pratik / Prerna, the Secretary of the Historical Society of Nalanda Senior Secondary School, Mumbai. You want to take a group of forty students of your school on a trip from Mumbai to Delhi by a deluxe bus. Write a letter to Global Travels, Mumbai, enquiring about their terms and conditions for package tours. You can ask about duration of the trip, boarding and lodging charges, mode of payment and discount available, if any.
2. You have a savings bank account in the State Bank of India. You have lost your passbook. Write to the Branch Manager requesting him to get another copy of the passbook issued to you.
3. You are keen to get a call centre job. You are aware that you need to improve your spoken English and get some training in personality development.
You came across the following advertisement.
4. A new sports complex has been inaugurated in Paschim Vihar. Write a letter to the Director asking for rules and procedures for obtaining membership. You also wish to know about the fee/annual charges as well as concessions offered to students. Sign as Harsh Kumar Jain of 6, B Block Rajouri Garden, New Delhi.
5. You are Jasmine / Jasmeet Arora, an aspiring singer. You wish to participate in a singing talent show being organised by E-24 Channel, Mumbai. Write a letter to the Director, E-24 Channel, Mumbai seeking more information about eligibility criteria, date and place of auditions, etc for the talent show.
6. You are Praveen / Priya of New Model Public School, Delhi. You are interested in doing a short-term course in computer programming during summer vacation. Write a letter to the Director of institution enquiring about the duration of the course and the terms and conditions for admission.
Nehru Yuva Kendra on 9, Rohini, Delhi, is an organisation catering to the cultural needs of the youth, Write a letter to the Director, enquiring about the short – term courses / classes scheduled for the summer vacations. You are particularly interested in drama and martial arta programmes. Sign as Shweta Sharma, 40, Shastri Nagar, Delhi.
5. OFFICIAL LETTERS: COMPLAINTS
1. You are Manjeet/Manisha of 158, Andrews Park, New Delhi. Your telephone is out of order for the last fortnight You have made many complaints to the local office but in vain. Write a letter of complaint to the General Manager, Mahanagar Telephone Nigam Ltd.
2. You are Anshika/Ansh of 14, Alipur Road, Delhi. Write a letter to the Municipal Commissioner about the insanitary conditions of your locality.
3. You have taken broadband facility from MTNL on your MTNL telephone, but the service is far from satisfactory. The connection is weak and often is not available.
4. Chandigarh – the city beautiful seems to be losing its lusture. Green open areas have either been taken over by concrete buildings or they are a place for garbage dumps. Cluttered. pothead roads and encroachments on pavements is the regular sight. Pained by the sight of your city writ a letter to the Municiple Commissioner to convey your resentment and an appeal for quick remedial action. You are Aviral Sinha, a resident of House No. 2121, Sector 21, Chandigarh.
5. You are Sandeep/Seema of 35A, Vasant Vihar, Delhi. Write a letter to the Manager of ABC company complaining about the mobile telephone which is not functioning well and the voice is not clearly audible.
6. Write a letter to the Secretary, Education, Government of Delhi, requesting him to visit your locality, where you have been teaching illiterate adults for the past one year.
(B) LETTERS TO THE EDITOR
1. Suggestions and Opinions
1. You are Shaan of 32, Kailash Colony, New Delhi. Write a letter to the Editor of a local newspaper about the misuse and poor maintenance of the public park in your colony.
2. You are a social worker. You are upset after reading a report in the newspaper which shows a shocking decline in the girl child population. Write a letter to the Editor of a national daily highlighting the misconceptions still prevailing in our society where girls are considered a burden on the family and parents discriminate in their treatment of girls and boys. Also give your suggestions on the family and parents discriminate in their treatment of girls and boys. Also give your suggestions on the role of various organizations in curbing this problem. Sign the letter as Kritika/Kartik.
3. Abduction and rape of young girls is on the rise in the city. Write a letter to the Editor of a leading newspaper suggesting steps which need to be immediately taken by the Govt, to make our city a safer place to women. You are Raghav/Prachi.
4. You are Nidhi/Neha of Patel Nagar, 25. Write a letter to the Editor of the Indian Mirror highlighting the nuisance of rash driving by minors and steps to curb it.
5. You are Gunjan/Mathur of 51 Kailash Park, New Delhi. Write a letter to the Editor of a local newspaper about the menace of stray dogs in your colony.
(C) APPLICATION FOR A JOB
1. You are Aditya/Priya living in house, No. 7322, Sector 12, Rohini. You have seen an advertisement in the newspaper for the post of a ‘Software Engineer’ in National Software Company, Write an application with complete biodata to the Manager of the company.
2. A pharmaceutical company requires sales officers at various locations in north India. The candidate should be a science graduate below twenty-five years of age. Three to four years experience is desirable but not essential. The job requires selling the company’s products to hospitals, private practitioners and institutions. Apply for the above job stating your qualifications and experience. Write to the Sales manager, North, ICI India Ltd,. Ansari Road, Delhi- 110002. Make up your name and address.
3. You are S. Khan / K, Prasad, a Physics teacher in Vasant Public School, Gurgaon. You have come across the following advertisement in a national daily. You consider yourself suitable for the post. Write an application in response to the advertisement.
‘Applications are invited for the post of Vice Principal in a reputed school in Delhi. The candidate must have at least 10 years experience of teaching senior classes with minimum 5 years administrative experience. The applicant must have a science background. He / She must also have a pleasant personality and be creative and innovative. Interested candidates should apply to the Principal, Radhika International School, Janakpuri, New Delhi, within 10 days with detailed resume,’
4. Standard Chartered Bank requires Officer Trainees to serve in its branches. The candidates should be first class graduate in any stream, and should have participated in extra curricular activities. One year of work experience is desirable. Apply for this job stating your qualifications and experience. Write to The Head, Human Resources, Box. No. L-198-D, The Times of India, Mumbai.
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